What do you need done?
Pick one and we’ll ask only what matters for that job. It takes about a minute.
About the pest job
What are you seeing?
Property type
Safety declaration
Any children at the property?
Fish tank or aquarium?
Anyone with allergies or chemical sensitivities?
Access & pets
So your technician turns up ready — and safe.
Will someone be home to let us in?
Any pets we should know about?
Your dog — is it friendly with visitors?
About the carpet
What is the clean for?
Anything we should know about the carpet? Pets, stains, any smell?
Pet hair on the carpet?
Any odour?
Stains per room?
Last vacuumed?
Worth knowing: from what you have described this may need a deep or restoration clean rather than a standard one — a longer booking and a higher price. We would rather say so now than on the day. Send it through and we will come back with the right price for it.
Water damage is a phone call, not a form
Every hour water sits in a floor costs you more to put right. Send this through by all means, but if it is happening now, ring us — we answer 24 hours.
Your details
How should we get back to you?
!
We read every one of these. If it's urgent — a burst pipe, a flood — please call
02 5765 0065 instead, any hour.
